Have you ever wondered if a managed services provider is right for your business? Do you know all of the capabilities a managed services provider can offer? While “outsourcing” may come to mind when you first think of managed services, there is a long list of services that are actually a part of the professional offering. Think of managed services as a baseball bullpen full of pitchers: some are starters, some relievers, middle-relievers, lefties, setup men, and others are closers. They all have their role depending on the team’s needs before and during the game.
Just like the bullpen, most managed services providers are there to complement your existing IT team. Managed services often provide relief for most day-to-day tasks. With the recent sudden and rapid transition to a remote workforce, many IT teams are overwhelmed, having new responsibilities on top of an already robust set of projects and scheduled tasks. As organizations become more and more reliant on technology, the need for effectively managed IT services continues to increase. According to WiseGuyReports.com, there aren’t any signs of that workload decreasing; the global managed services market’s growth is expected to be more than 8.1% over the course of the next six years.
Managed services providers can do a lot more than just provide relief to your organization’s IT team, it just depends on the challenges at hand. The IT profession has a number of specialties, and from time to time your organization will be in need of a specialist.
Network infrastructure, systems analysis, backup and disaster recovery, security analysis, and development are just a few areas of expertise that should require a special review within your company to ensure all scenarios and bases are covered. Because the range of operations is so broad, managed services can provide the needed breadth, depth, and capabilities to your internal IT team.
Managed services providers can also be your entire IT team; it simply depends on your organization’s business goals and objectives. Your IT team may take your primary position in infrastructure, desktops, and email, but when it comes to analyzing, providing cloud hosting, and web applications, consider calling in a specialist.
Curious about the ways your business can use these services? Cybersecurity, cost, optimization, and compliance are some of the top ways businesses utilize managed services providers. They include both technical knowledge specializations and day-to-day operational tasks – if relief is what your company needs.
Every business is looking to save money, especially right now. In a recent IDC study, for every 100 users, a business could save an estimated $400,000 annually by leveraging a managed services provider. Additionally, the IDC study found that within six months, businesses see a return on investment of 224%. Managed services providers can do the large-scale jobs that would utilize at least one full-time employee, meaning you would typically need to recruit and hire support staff to do those jobs, multiply that by the different specializations that may be necessary. Managed services provide scalability, lower staffing/employee costs, and an increase in productivity.
Find a managed services provider that is familiar with the standards of your industry, both federally and at the state level, along with having experience in your industry and with the lifecycle of your data. By doing so, you lower your risk for fines because of data breaches or noncompliance, and your managed services provider gains the responsibility of managing those risks. LightWork Managed Services is a leading provider of managed IT services for small to mid-sized businesses supporting the technologies that run your business. To learn more contact LightWork at Support@LightWorkSoftware.com.